Effective business writing

Practical and interactive online workshop, with trainer monitoring of drafting in breakout rooms.
Combines well with one-to-ones.

Example outline below for a 6-hour course (4 sessions of 1.5 hours each).
Duration and content can be varied or tailored to suit your organisation’s or your team’s needs.

Small groups of up to 12 preferred, but please discuss numbers with us. 

Why choose this skills course?

Clear, accurate writing is essential for all businesses, to promote good relations and a good image, to avoid misunderstandings and claims, and to save time and costs relating to reviewing and writing documents.
This course will help you to write succinctly and with impact.

What will you achieve by attending?

You will be able to

    • spot and avoid both common and your own writing issues
    • understand and start adopting guidelines for writing clearly, accurately and with impact
    • avoid some common grammar errors
    • use punctuation more accurately

To further develop your skills, you will receive a set of best-practice guidelines with a checklist for use in the office.

What will we cover?

    • Writing for your readers and for your purpose
    • Choosing layout and fonts
    • Planning and structuring: getting to the point and ordering information logically
    • Using the Wh– and How questions to help structure and ensure completeness
    • Keeping it short and simple: learning and adopting several style techniques
    • Adjusting tone for your readers
    • Punctuating accurately
    • Avoiding common grammar errors and using spelling tips
    • Editing and proofreading 

What exercises will you do?

You will complete exercises throughout, to draw out best-practice guidelines, and to practise writing with the benefit of trainer monitoring and group feedback. Our context will be letter, emails and report extracts.

Online method

Zoom (preferred) or similar platform
Work in pairs, threes, group and alone
Breakout rooms: screen sharing and joint work on documents, plus trainer review and help with drafting
Homework between sessions

Course materials

Guidelines with summary checklist for use in the office
Exercises, drafting analyses and suggested redrafts


Stella Styllis and Alan SImmons